I have no hesitation recommending Bayleys Property Management to friends. Their service to me has been top class and totally worry free.
Amy Ziolo and the team have made things very easy for me, and Amy went out of her way to assist my tenants during a move for eqc repairs.
Matt and Lisa are very professional people to deal with, and I am impressed with the quality reporting that comes back to me from their company on a regular basis.
K Mitchell, Christchurch
Urgent repairs are often a hot topic as the definition often means one thing to a Tenant and another to an Owner.
The definition of urgent or emergency repairs are set out in legislation which mandates what constitutes an emergency repair and who is responsible for arranging and paying for the repair. Emergency repairs can be broadly defined as a repair that affects a Tenant’s standard of living or safety, such as a blocked toilet, dangerous electrical fault, damages caused by storm, flood or fire, the failure of essential services, and whether the issue is life threatening.
When an emergency or urgent repair is referred to your Property Manager, they make an assessment of whether the repair is urgent based upon the definition under The Act and will report it immediately for authorisation to appoint a contractor. If you have any further questions or concerns regarding urgent or non-urgent repairs, please feel free to contact one of our Property Managers directly or our office on 375 4800.
Make sure you like our FACEBOOK page for further articles and more useful information.