I have found the team at Bayleys Property management brilliant. Amy MacGregor is delightful and so helpful every time I make contact with her. Nothing is ever a problem. I can highly recommend the company for managing rental properties. They have certainly made my life a lot easier. Thank you Lisa, Amys' and the gang. C Williams, Christchurch
Urgent repairs are often a hot topic as the definition often means one thing to a Tenant and another to an Owner.
The definition of urgent or emergency repairs are set out in legislation which mandates what constitutes an emergency repair and who is responsible for arranging and paying for the repair. Emergency repairs can be broadly defined as a repair that affects a Tenant’s standard of living or safety, such as a blocked toilet, dangerous electrical fault, damages caused by storm, flood or fire, the failure of essential services, and whether the issue is life threatening.
When an emergency or urgent repair is referred to your Property Manager, they make an assessment of whether the repair is urgent based upon the definition under The Act and will report it immediately for authorisation to appoint a contractor. If you have any further questions or concerns regarding urgent or non-urgent repairs, please feel free to contact one of our Property Managers directly or our office on 375 4800.
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