See what others say.
S Sri, Christchurch I am giving 5 stars to your company, it is the best property management service I have experienced. Molly Andrews is very professional, good service and it is easy to deal with her. Always quick reply and very good communication. Highly recommended.
Lauren G, Christchurch My family has worked with both Erin and Amy at Bayleys. They have been absolutely fantastic property managers. They listen to our requests and are prompt with our rental needs. They have been very easy to work with and have made us feel very comfortable. I highly recommend them!
S & S Every, Christchurch I initially asked Lisa Iliffe to appraise the properties for me and I found her very knowledgeable, informative and honest with her recommendations. Based on this, we decided to use Bayleys Property Management to rent all our properties. We have found all the staff extremely efficient, proactive and very detailed. Nothing is a problem!! Our properties have been continuously rented, we have quality tenants place and the inspection reports we receive are detailed and easy to follow. I believe Lisa, and the team have gone over and beyond to ensure this process is seamless and stress free for myself and my family. I would highly recommend them.
B & M Parker, Invercargill We were nervous about renting out what will be our retirement home in the future but with the professionalism of the Bayleys team we have peace of mind. They found us an excellent tenant. Their statements and inspection reports come through right on time and we are very impressed that they actually send photos of each room with their inspection reports. Highly recommended.
K Law, Christchurch Amy MacGregor is who I mostly deal with at Bayleys Property Management. Amy is professional in her dealings with us and our tenants, she is pleasant to deal with and nothing is too much trouble. We have been very impressed with how proactive she is and her initiative - she found us a new lawn mowing person - we hadn’t asked her to, she just thought she could get us a better price, and she did! Property inspections are carried out regularly, photos are included so we can see exactly how our properties are being looked after and any maintenance requirements are brought to our attention and clearly documented. She returns calls and replies to emails promptly. Keep up the great work Amy!
N King, Blenheim We've been working with Jess Carter to tenant and manage our rental property. She's been wonderfully efficient and responsive to both our needs and our tenants' needs. Highly recommend.
Dianne and Darren, Christchurch Thanks to Amy and Lisa, we feel assured that our properties are in safe hands. We know you have our best interests at heart and appreciate that you always know who we are when we call up or pop in. A lot of companies have lost this personal touch that Bayleys still has in tact. We appreciate the property managers extremely high standards and will continue to use your services while we have our rentals. We have no hesitations in recommending other landlords your way.
K O'Shea, Christchurch Easy five stars. My experience with Bayleys and in particular Becky Brown has been excellent. When I first looked at the rental property I observed her deal very gently with the tenant that would be moving out and who was becoming distressed. She then handled several people, all very keen to rent the property with a professional manner but always friendly. I was lucky enough to get the property and Becky has been great. I highly recommend her and Bayleys for great service.
B Delahunty, Christchurch I’m renting a property for the first time, and I’ve found Molly to be very helpful. She responds to queries promptly and has made the whole process easy. I live out of town, so it’s good to have things happen smoothly. As a bonus, she had tenants ready to move in the day after settlement. Thanks Molly.
R Gilray, Christchurch I have used Bayleys Property Management for nearly 6 years now. I have a number of properties that Matthew Curtis and Lisa Iliffe take care of. I would recommend Bayleys to anyone who is looking for a property manager, their professionalism is second to none in an industry that has more than a few shonky/lazy operators. Bayleys are experts at keeping in touch, however they don’t bother you with problems, rather they inform you of issues and provide solutions. Thanks Matt, Lisa, and the rest of the team for all your hard work.
J & L Preston, Dunedin Matthew Curtis has managed our property since 2010. The service Matt, Lisa Illife and Bayleys have provided as a whole has been excellent. Matt has been quick and accommodating in his response to any issues. He will go the extra mile to find a solution. The team at Bayleys is very pleasant to deal with and you feel you can rely on them to do a great job. We can highly recommend them.
N & E Healey, United Kingdom Nigel and I have been working with Matthew Curtis for nearly three years as he property manages our home whilst we are overseas. Matt is professional, honest and straightforward, putting both the interests of the landlord and tenant on an equal footing. Being new to renting, he has advised when we need to action something for the tenants and most importantly its priority. He has an excellent source of reliable tradespeople to carry out jobs. We would not hesitate to recommend friends to using Matt as their Property Manager.
K Telfer, Christchurch I have been renting through Bayleys for about 18 months and have had a great experience from day 1! I mostly deal with Erin McLean, who is fantastic; great communication and always friendly - Super quick to respond when I get in touch and really helpful when any issues arise or if I have any questions. Highly Recommend.
D Kang, Christchurch I was looking for the rental property and my property manager was Anna Hawker. My husband and I are just 500% happy with her. We highly recommend Bayleys and Anna to everyone. The whole process of Bayleys from the beginning to the final steps is very easy, professional, fast and especially Anna was just the best property manager we've ever met. She is very helpful and considerate to tenants, easy to contact with no late responses and even very friendly as well.
A Webb, Christchurch After dealing with many property management companies in Christchurch since I started building my portfolio 13 years ago, I can honestly say that Amy MacGregor is the best, the communication is superior to any I have come across before, and I am never left wondering what is happening. Their systems ensure we nearly always have tenants lined up before the old one moves out, they always check that I am happy with their chosen tenant before signing and anytime I do have a question it is answered instantly and accurately. I would not want to use anyone else.
J & D Lawrie, Whangarei We have had mixed experiences over a number of years with property managers and so elected to use Bayleys based on a recommendation from a friend. We found their staff to be highly professional and responsive. Never do you feel that you are imposing. Our Property Manager is pragmatic and balanced in her approach meeting our needs as owners as well as advocating appropriately for our tenants. Most importantly if there is a need to get stuck in and resolve an issue, she is proactive and focussed on results. We have had a great experience!
J Gibson, Christchurch I’ve shifted to Bayley’s this year as I was unhappy with my previous property management firm and I have not been happier. The competitive rates and the services which Bayley’s offer is great (such as having an assistant property manager as well as a property manager). Anna and Molly looked after our properties, Molly has now taken over as Anna went on maternity leave. Molly is so great to deal with, communication is top notch, and maintenance is sorted quickly. I have already recommended Bayley’s to other people.
M Capstick, Parklands Hannah was very professional and thorough throughout the whole process in renting out my Parklands property. She kept me updated with all aspects of the process and had my personal interest above all. I look forward to an on going relationship with Hannah and Bayley's Property Management group. I would highly recommend Bayley's to anyone interested in Property management .
M Geddes, Christchurch Jess Carter from the Bayleys Property Management team in Christchurch has looked after my investment property for some years now and is an absolute professional. The care and attention paid to all aspects of the role - identifying an excellent tenant, inspections of property and communication to both myself as owner and the wonderful tenant I have, provides real comfort that my asset is being well managed. Great job Jess
G and H Wright, Christchurch I have known Lisa Iliffe for nearly five years and have been using her to exclusively manage our rental portfolio. Having owned investment property for 20 years, through all the different property cycles, she goes the extra mile to match the property with a suitable tenant which is sometimes very difficult in a tight market. I have no hesitation in recommending Lisa and Bayleys Property Management who do an amazing job.
J Stratford, Christchurch As first time landlords Miranda made the whole process seem much less daunting then expected. Great communications and very friendly.
J Pani, Hastings I had never used a Property Management company before when my family moved from our earthquake damaged home on Clifton Hill in April 2011. It is also fair to say that using a Property Management company to manage my property would never have been an automatic choice for me; I have too much emotion tied up with my house in Christchurch, coupled with observations of others’ experiences. Lisa Iliffe was referred to me by my daughter. I contacted Lisa with some scepticism about what Bayleys Property Management would deliver for me in the post-earthquake Christchurch rental market – and with a house on Clifton Hill, Sumner, in a badly affected suburb. Lisa went about her business development role in a most professional and assertive manner. She provided the leadership for me with my property at a time when I had absolutely no energy for renting out my damaged property. She found a tenant and then continued to finalise the details around the tenancy in a very difficult environment. There was enough flexibility in the contract to allow me to continue with maintenance/repairs at the same time as engaging Bayleys Property Management to undertake the tenancy negotiations. I would not have got to where I am without the leadership of Lisa and the knowledge of the property rental market demonstrated by Bayleys Property Management. I now have excellent tenants living in my home – it feels very easy. I do not refer companies lightly and I had no hesitation in referring Bayleys (Lisa) to a family member who was in a similar situation to me. They, like me, have been pleased with the outcome. Bayleys Property Management has exceeded my expectations.
D Leung, China One of my friends referred Lisa Iliffe to us to manage our large family home when we decided to move overseas. Lisa has been very helpful and efficient with letting out our house and it was rented out within two weeks at a premium rent. We are very pleased with her professional attitude and efficiency. Matthew Curtis also has done great job in managing our property with great communication skills. We have also entrusted Bayleys Property Management to manage our other rental house because of the excellent service they have provided. I would like take the opportunity to thank Lisa and Matthew for their good management, and would definitely recommend my friends to entrust them to manage their properties.
J Purdue, Christchurch I have known Lisa & Matthew for several years, and over that time I have moved from managing my investment properties myself, to handing them all over to Bayleys Property Management. The team at Bayleys Property Management are very professional and have consistently secured quality tenants for me who pay their rent on time, and they also ensure the properties are left extremely clean and tidy at the end of the tenancies. They are proactive with advertising my properties, so I have had little or no vacancy between tenancies and they review the rents regularly with me to ensure I am getting market or above market rent on all my properties. Their regular inspections are informative and detailed and they always consult with me regarding repairs and maintenance issues that arise. When necessary we discuss and put in place maintenance/ refurbishment plans over the medium to long term. They openly communicate all aspects of property management to me and are always offering honest advice and recommendations on what I need to do to ensure I keep getting market rents and quality tenants. I would have no hesitation in recommending Lisa or Matthew to any investor who wants a proactive and honest approach to Property Management in Christchurch. I have been involved in property in Christchurch for over two decades and believe me these guys are the best!
J Law, Christchurch Lately we have mostly dealt with Becky Brown at Bayleys Property Management for our residential rental properties. We are very impressed with Becky's service; she is very pleasant to deal with and nothing is ever too much trouble. Becky responds promptly to calls and emails and quickly sorts out any issues we or our tenants have re our properties. She is always happy to go the extra mile and happily obtains quotes for repairs to ensure we get the best deal. We would have no hesitation in recommending Becky as a property manager, her service is second to none!