Testimonials

See what others say.

  • Bayleys PM have been a dream to deal with. Very professional, hard working and honest. They’ve supplied and managed amazing tenants, and have ensured the properties are well maintained and tidy. I highly recommend their service, and look forward to many more stress free years working with them! D McFarlane
  • I have worked with a number of property management companies over the years but nothing compares to the professionalism and efficiency of the Bayleys Property Management Team.  Our Property Manager was responsive, courteous, punctual and intuitive with her management of people and property.  A recent example was when my Property Manager became aware of my tenants plans to leave the property. With some clever questioning and intervention she curtailed their plans and they signed up for another year.  In this market excellent tenants have plenty of options. Her actions were customer focused, dedicated and very much appreciated.  I cannot speak more highly of my experiences to date Bayleys, and I strongly recommend their services to others. K Haley, Akaroa
  • I initially asked Lisa Iliffe to appraise the properties for me and I found her very knowledgeable, informative and honest with her recommendations.  Based on this, we decided to use Bayleys Property Management to rent all our properties.  We have found all the staff extremely efficient, proactive and very detailed.  Nothing is a problem!!  Our properties have been continuously rented, we have quality tenants place and the inspection reports we receive are detailed and easy to follow.  I believe Lisa, and the team have gone over and beyond to ensure this process is seamless and stress free for myself and my family.  I would highly recommend them. S & S Every, Christchurch
  • We were nervous about renting out what will be our retirement home in the future but with the professionalism of the Bayleys team we have peace of mind. They found us an excellent tenant. Their statements and inspection reports come through right on time and we are very impressed that they actually send photos of each room with their inspection reports. Highly recommended. B & M Parker, Invercargill
  • Amy MacGregor is who I mostly deal with at Bayleys Property Management.  Amy is professional in her dealings with us and our tenants, she is pleasant to deal with and nothing is too much trouble.  We have been very impressed with how proactive she is and her initiative - she found us a new lawn mowing person - we hadn’t asked her to, she just thought she could get us a better price, and she did!  Property inspections are carried out regularly, photos are included so we can see exactly how our properties are being looked after and any maintenance requirements are brought to our attention and clearly documented. She returns calls and replies to emails promptly.  Keep up the great work Amy! K Law, Christchurch
  • Matt is professional, reliable and efficient.  He knows the business so well and is proactive at keeping owners and tenants happy. I would absolutely recommend him! M Quin, Christchurch
  • Thanks to the two Amy's and, Lisa we feel assured that our properties are in safe hands. We know you have our best interests at heart and appreciate that you always know who we are when we call up or pop in. A lot of companies have lost this personal touch that Bayleys still has in tact. We appreciate the property managers extremely high standards and will continue to use your services while we have our rentals. We have no hesitations in recommending other landlords your way. Dianne and Darren, Christchurch
  • I have found the team at Bayleys Property management brilliant. Amy MacGregor is delightful and so helpful every time I make contact with her. Nothing is ever a problem. I can highly recommend the company for managing rental properties. They have certainly made my life a lot easier. Thank you Lisa, Amys' and the gang. C Williams, Christchurch
  • We have found the two Amy’s attentive to details and polite and punctual.  They respond well to suggestions and  also have ideas  of their  own.  Even though  young, they are mature in their conduct and have provided us and our property company with good service.  We have 3 properties managed by Bayleys.  We are pleased to support and recommend the two Amy’s. A Shaw & C McDowell, Geraldine
  • I have used Bayleys Property Management for nearly 6 years now.  I have a number of properties that Matthew Curtis and Lisa Iliffe take care of.  I would recommend Bayleys to anyone who is looking for a property manager, their professionalism is second to none in an industry that has more than a few shonky/lazy operators.  Bayleys are experts at keeping in touch, however they don’t bother you with problems, rather they inform you of issues and provide solutions. Thanks Matt, Lisa, and the rest of the team for all your hard work. R Gilray, Christchurch
  • Matthew Curtis has managed our property since 2010. The service Matt, Lisa Illife and Bayleys have provided as a whole has been excellent. Matt has been quick and accommodating in his response to any issues. He will go the extra mile to find a solution. The team at Bayleys is very pleasant to deal with and you feel you can rely on them to do a great job. We can highly recommend them. J & L Preston, Dunedin
  • Nigel and I have been working with Matthew Curtis for nearly three years as he property manages our home whilst we are overseas.  Matt is professional, honest and straightforward, putting both the interests of the landlord and tenant on an equal footing.  Being new to renting, he has advised when we need to action something for the tenants and most importantly its priority.  He has an excellent source of reliable tradespeople to carry out jobs.  We would not hesitate to recommend friends to using Matt as their Property Manager. N & E Healey, United Kingdom
  • Amy MacGregor is fabulous to work with.  She is very professional and deals immediately with any issues at hand. Amy comes with our highest recommendations. B & S Tennant, Christchurch
  • Renting my own home out when I relocated to the North Island a couple years ago was a daunting prospect.  A work colleague recommended Bayleys and I contacted Lisa Iliffe, who guided me through the process.  From the start I have had full confidence in Bayleys to select the right tenants and advise me through the ups and downs of the rental cycles.  My current property manager Amy Ziolo is very approachable, easy to contact and upfront.  I appreciate that she always immediately lets me know of any maintenance required and is very helpful in organising tradespeople to undertake the work.  Amy  has a good rapport with tenants and undertakes property inspections on a regular basis.  She is also very proactive in finding new tenants to keep any down time to a minimum.  Great service! B Richardson, Whangarei
  • After dealing with many property management companies in Christchurch since I started building my portfolio 13 years ago, I can honestly say that Amy MacGregor and Amy Ziolo have been the best, the communication is superior to any I have come across before, and I am never left wondering what is happening.  Their systems ensure we nearly always have tenants lined up before the old one moves out, they always check that I am happy with their chosen tenant before signing and anytime I do have a question it is answered instantly and accurately.  I would not want to use anyone else. A Webb, Christchurch
  • We have had mixed experiences over a number of years with property managers and so elected to use Bayleys and particularly Danielle Evans based on a recommendation from a friend.  We have found her to be highly professional and responsive.  Never do you feel that you are imposing.  She is pragmatic and balanced in her approach meeting our needs as owners as well as advocating appropriately for our tenants.  Most importantly if there is a need to get stuck in and resolve an issue, she is proactive and focussed on results.  We have had a great experience! J & D Lawrie, Whangarei
  • I have been working with the Bayley’s Property Management team (Lisa and Matthew) since 2012.  I have always found their service to be highly professional, very courteous and non-intrusive to my time and that of my tenants.  Payments are always made as arranged and clearly documented.  Properties are well maintained with thorough inspections and my Property Manager is very proactive with remedying any issues.  I would have no hesitation in recommending their service.” M Walley, Christchurch
  • I have no hesitation recommending Bayleys Property Management to friends. Their service to me has been top class and totally worry free. Amy Ziolo and the team have made things very easy for me, and Amy went out of her way to assist my tenants during a move for eqc repairs. Matt and Lisa are very professional people to deal with, and I am impressed with the quality reporting that comes back to me from their company on a regular basis. K Mitchell, Christchurch
  • Bayleys has been looking after our rental for the past two years.  Amy Ziolo makes it such a stress free experience. We live overseas, so she sorts everything out for us, which makes it so easy to own an investment property. O Payne, Australia
  • I have known Lisa Iliffe for nearly five years and have been using her to exclusively manage our rental portfolio. Having owned investment property for 20 years, through all the different property cycles, she goes the extra mile to match the property with a suitable tenant which is sometimes very difficult in a tight market. I have no hesitation in recommending Lisa and Bayleys Property Management who do an amazing job. G and H Wright, Christchurch
  • As an overseas owner I needed someone to manage my property who would keep me informed, but also get on with the job of keeping the house tenanted at good weekly rents with superior tenants. Matthew and his team at Bayleys Property Management have been excellent in this regard and I would happily recommend them to any landlords looking for a premium service. D Sanderson, , Slovakia
  • I have had Lisa Iliffe and Bayleys Property Management help me find tenants for my residential properties over the years. On each occasion Lisa has been very cooperative, prompt and thorough, finding good stable tenants every time with minimal down time. I will have no hesitation in enlisting her services in the future. B Appleby, Christchurch
  • We found Matthew to be highly professional and efficient in all his dealings with us, and had a very satisfactory outcome on the renting and resultant management of our rental property. We highly recommend him  and Bayleys Property Management to landlords and property investors. K and M Prendergast
  • I had never used a Property Management company before when my family moved from our earthquake damaged home on Clifton Hill in April 2011.  It is also fair to say that using a Property Management company to manage my property would never have been an automatic choice for me; I have too much emotion tied up with my house in Christchurch, coupled with observations of others’ experiences. Lisa Iliffe was referred to me by my daughter.  I contacted Lisa with some scepticism about what Bayleys Property Management would deliver for me in the post-earthquake Christchurch rental market – and with a house on Clifton Hill, Sumner, in a badly affected suburb.  Lisa went about her business development role in a most professional and assertive manner.  She provided the leadership for me with my property at a time when I had absolutely no energy for renting out my damaged property.  She found a tenant and then continued to finalise the details around the tenancy in a very difficult environment.   There was enough flexibility in the contract to allow me to continue with maintenance/repairs at the same time as engaging Bayleys Property Management to undertake the tenancy negotiations. I would not have got to where I am without the leadership of Lisa and the knowledge of the property rental market demonstrated by Bayleys Property Management.  I now have excellent tenants living in my home – it feels very easy. I do not refer companies lightly and I had no hesitation in referring Bayleys (Lisa) to a family member who was in a similar situation to me.  They, like me, have been pleased with the outcome. Bayleys Property Management has exceeded my expectations. J Pani, Hastings
  • Bayleys Property Management have been successfully managing our properties for over two years now and we are extremely satisfied with all aspects of the service provided. Communication is an important element in a successful relationship. Matthew and his team provide us with regular updates to any changes relating to the properties as well as detailed monthly statements showing income and expenses. Any maintenance requirements are dealt with efficiently, limiting disruptions to tenants, and in a cost effective manner followed up with receipts for any work undertaken. With the devastating earthquakes that have rocked the region in recent times, the team at Bayleys Property Management have handled the entire EQC process on our behalf in a proficient manner during such a challenging and arduous time for all involved. We are involved with several property management companies in various locations and find Matthew and his team stand head and shoulders above all else with their professional approach, dedication and excellent communication.  Their comprehensive understanding of the industry adds strength and value to our investments resulting in happy and profitable relationship. G & T Alberta, Canada
  • After experiencing some less than ideal Property Managers I was referred to Lisa IlIffe and Bayleys Property Management by a friend.  From my first conversation with Lisa she has been both professional and knowledgeable and has far exceeded my expectations.  From the beginning Lisa has continuously stayed in contact to discuss potential tenants and sorted out any issues promptly and professionally.  I would not hesitate in recommending Lisa and the team to any landlords who are looking for a Property Manager that will go the extra mile. J Craighead, Christchurch
  • It has been a great experience since I have asked Bayleys Property Management to look after our rental property. They were suggested to me by a friend.  They found the right family and people to live in the house. Thank you very much! Bayleys Property Management have also done a great job regarding dealing with maintenance, inspections and arranging for repairs on my property. D Gong, Christchurch
  • One of my friends referred Lisa Iliffe to us to manage our large family home when we decided to move overseas. Lisa has been very helpful and efficient with letting out our house and it was rented out within two weeks at a premium rent. We are very pleased with her professional attitude and efficiency. Matthew Curtis also has done great job in managing our property with great communication skills. We have also entrusted Bayleys Property Management to manage our other rental house because of the excellent service they have provided. I would like take the opportunity to thank Lisa and Matthew for their good management, and would definitely recommend my friends to entrust them to manage their properties. D Leung, China
  • I have known Lisa & Matthew for several years, and over that time I have moved from managing my investment properties myself, to handing them all over to Bayleys Property Management.  The team at Bayleys Property Management are very professional and have consistently secured quality tenants for me who pay their rent on time, and they also ensure the properties are left extremely clean and tidy at the end of the tenancies.  They are proactive with advertising my properties, so I have had little or no vacancy between tenancies and they review the rents regularly with me to ensure I am getting market or above market rent on all my properties.  Their regular inspections are informative and detailed and they always consult with me regarding repairs and maintenance issues that arise.  When necessary  we discuss and put in place maintenance/ refurbishment plans over the medium to long term.  They openly communicate all aspects of property management to me and are always offering honest advice and recommendations on what I need to do to ensure I keep getting market rents and quality tenants.  I would have no hesitation in recommending Lisa or Matthew to any investor who wants a proactive and honest approach to Property Management in Christchurch. I have been involved in property in Christchurch for over two decades and believe me these guys are the best! J Purdue, Christchurch
  • I think Bayleys have done a fabulous job managing our property. Collin and I are very grateful for all the staff that have been involved in the management of our property, and we would recommend Bayleys to anyone considering an investment property in Christchurch. We are in the process of selling our property, and again Bayleys are doing a fantastic job. Collin and I want to thank everyone for their efforts in ensuring our property was always well looked after with excellent tenants. Shana and Collin

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